These PDFs may be of use to anyone running an Actinic Website
Using Associated Products in Actinic
Downloadable User Guides and Help
V11 – http://www.actinic.co.uk/docs/user_guides/v11StarterGuide.pdf
V10 – http://www.actinic.co.uk/docs/user_guides/v10StarterGuide.pdf
V9 – http://www.actinic.co.uk/docs/user_guides/v9StarterGuide.pdf
Actinic does not supply a comprehensive printed user manual but does have quite a detailed Help section in the software itself. The PDF guide listed above is also available from within Actinic at Help > Starter Guide. The Help index is available at Help > Help Topics. Try browsing the contents or search from the index or search tabs.
Each panel within Actinic has a ‘How Do I?’ link with a question mark next to it, so if you are editing a product for example and you are on the ‘Product Page’ panel and want to know how to use it, click the ‘How Do I?’ link and it should take you to the relevant page in the Help section.
Technical Support
Actinic provides free email support to all users of Actinic 9,10 and 11. To submit a support query go to http://www.actinic.co.uk/support-centre/support-enquiry.html
If you have a technical issue relating to a Matrix23 Actinic template or website please contact me and I will help if I am able to. Any useful questions and answers will then be used in my Actinic FAQs document.
Online Community
There is also a very good online community at http://community.actinic.com/ – most issues that you are likely to encounter with Actinic will have been encountered by someone else at some stage and the resolution will be in the forum. People who help in the forum do so for free and anyone seeking help is asked to search the forum first before posting a question. If you do post a question that has been answered before someone will probably post a link to the relevant thread for you.