Tag Archives: Actinic
Top Level Section Missing from Actinic Menu
If you have a top level section missing from your Actinic menu make sure you have ‘Include in Site Map’ ticked on the General tab for the section in the content tree.
Actinic Order Problem
A client of mine recently had a problem with Actinic V8 in which he couldn’t go any further because Actinic kept saying there was an order error which was staying as pending when it should have completed. He eventually resolved … Continue reading
Sage Pay Error Code 5030
If you get error code 5030: This transaction attempt has failed. We are unable to redirect you back to the web store from which you were purchasing. The details of the failure are given below. Status: INVALID Status Detail: 5030 … Continue reading
Actinic Sage Pay Issues
Problem: the customer completes the transaction OK but the following occurs: The transaction goes through OK but the order comes back into Actinic under Pending Payment Service Provider Solution: make sure the following files have the correct information in them: OCCPROTXScriptTemplate.pl (Site … Continue reading
Sage Pay Customer Email: You Can Put Your Own Message In Here
When a customer places an order on your site and pays via Sage Pay they should receive an email from Sage Pay with details of their transaction. By default this will include the wording: “You can put your own message … Continue reading