Tag Archives: Actinic

Useful Actinic Guides

Useful Actinic information including FAQs, downloadable Actinic user guides, Actinic best practice, using associated products with Actinic and much more. Continue reading

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Problems with Importing a Snapshot

If you’re having problems importing an Actinic snapshot these pointers may help. If you were sent a full site snapshot which you tried to import by going to File > Snapshot > Import Site and you encountered an error message … Continue reading

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Actinic Payment Service Provider Authorisation Error

We had this come up recently on Actinic V11. We checked the secret key and all the other settings but they were all correct. In the end we called SagePay and asked for a new secret key – in the … Continue reading

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Actinic Checksum Error

If one person (e.g. the web designer) does a Publish To Web, then sends a snapshot to someone else (e.g. the client) who then also does a Publish To Web, the second person to upload will probably see an error … Continue reading

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Top Level Section Missing from Actinic Menu

If you have a top level section missing from your Actinic menu make sure you have ‘Include in Site Map’ ticked on the General tab for the section in the content tree.

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